Frequently Asked Questions  Overview › Frequently Asked Questions

Frequently Asked Questions
Here are some answers to common questions and troubleshootings.

I am getting an error 500?
Error 500 is a generic error message. To see the real error message disable your browser user-friendly message function.

Using Internet Explorer:
1. Click "Tools" > "Internet Options".
2. Click the "Advanced" tab.
3. Tick off "Turn off friendly HTTP error messages".
4. Click the 'Apply' button and the "Ok" button.

Some Admin pages don't load?
Your antivirus is blocking FSO (File System Object). Disable the 'Script Blocking' in your antivirus.

I'm getting a 'Server.CreateObject Failed' error?
You don't have 'write' permission on SiteDynamic specific folders. To do so please follow the steps explained below.

I'm getting a 'Disallowed Parent Path' error?
Parent paths needs to be enabled. Check this checkbox in your IIS configuration settings or simply ask your host to 'enable Parent Paths'.

I'm getting a 'Permission Refused' error?
You don't have 'write' permission on SiteDynamic specific folders. To do so please follow the steps explained below.

How do I give Read/Write permissions to specific folders?
Follow the below steps to give write permission under Windows 2000/XP.

First of all make sure your system is configured correctly:
1. In windows explorer click on 'Tools', 'Folder Options' then 'View'.
2. Tick off the very last entry ("Use simple file sharing") in the 'Advanced Parameters' box. 'Apply' and close that window.

Now give the 'write' permission to Sitedynamic folders:

3. Right click and select 'Properties' on the '\Admin\Database' Folder. Click on the 'Security' tab and give write permission to the 'IUSR_YourMachineName' (account used by IIS).
4. Repeat the above step for the 'locked.htm' file and to the '\Content', '\Includes', '\LanguageFiles', '\Templates' and '\Uploads' folders and sub folders.

Guides and Tutorials
Install, learn and master SiteDynamic with the following guides, tutorials. Click here to access SiteDynamic documentation.